Admin & Customer Service Employee

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Admin & Customer Service Employee

Notice: We only consider applications made in English during our recruitment process.

In order to optimize outbound transport to our stores, we will have a local transport team in place headed up by a Teamlead Transport. The Employee Admin/Customer service Transport reports directly to the Teamlead Transport.

The main focus of the role is to execute the administrative and customer service tasks in relation to the daily transport for delivering the stores out of the DC. The employee takes care of the daily administration around transport operations and takes care of customer service tasks to inform stores (via store operations) about delivery issues with the stores. He/she works closely together with the colleagues in the transport team, the transport partners (2 – 3), and the central administration (self-billing team) in the central transport team in our International Head Quarters.
 

Daily Activities

Administration

  • Take care of the administrative tasks in the team: way bill administration, admin of performance and operational data (e.g. arrival/departure times) required for payment of transport partners and/or performance reporting;
  • Complete and send out daily performance reports on the status of transport operations.

Customer service

  • Inform stores (via store operations) about delivery issues.
Requirements
  • Senior vocational level in combination with 3 years of relevant work experience (preferably in a similar role);
  • Candidates should preferably be French native speaking and fluent in English;
  • Is very punctual and disciplined in the task;
  • Works effectively together with transport partners and warehouse employees to reach the common objectives;
  • Is strict in “agreement is agreement”.
What we offer you
  • A competitive salary based on a fulltime working week; 
  • 15% employee discount for purchases at Action.
Questions?

For more information about the application procedure, please contact our Recruiter Dianne van den Dijssel via d.dijssel@action.nl. You can only apply via the online application form!

While we appreciate the offer of assistance, unfortunately Action does not accept unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Action via-email, the Internet or directly without a valid written search agreement will be deemed the sole property of Action, and no fee will be paid in the event the candidate is hired by Action.    

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